Frequently Asked Questions

This depends on brand.

  • Toshiba: Select counter hard key
  • Samsung: Job Status
  • Konica: Utility Meter

Add on one of the handy widgets for quick copy, scan and fax! For advanced features, jump into the copy or send apps.

New federal regulations require certain models to be ecofriendly by defaulting to duplex printing. Easy ways to change defaults is under Printers and Devices. Right click the desired driver with your mouse, select Printing Preference, and make any desired changes. Be sure apply changes made before closing out. The next time you print, those preferences will be your new defaults.

This depends on brand. When selecting print preferences, use the drop down at the top of the page to select…

  • Toshiba: Private or Hold
  • Samsung: Confidential or Hold

New multifunction devices have auto paper selections capabilities; if the machine doesn’t recognize the source, it will ask for specific media type.

All machines have the ability to specify certain drawers for particular use, making them only accessible by selection.

If your machine is a Toshiba, the Toshiba Large capacity trays have a finger sensor that sits between the paper, separating the two stacks. If the paper is pressing on the finger, it will prevent from paper pulling out of the bottom tray.

Even though your organization is tax exempt, the lease company is not. You are reimbursing them for the property tax that they have to pay for your machine.