DocuWare News

There is a lot of uncomfortable conversation right now about the “ECM” term.

Truth be told, I find the conversation interesting because I have always viewed ECM as more of a verb (a strategy for something you do) rather than a description of a market space. But let's put that aside for the time being as we analyze each letter. 

Many organizations have reaped enormous benefits from more effectively managing the HR documents that are core to the HR process. SHRM (the Society for Human Resource Management) notes that “new tools, such as talent networks, crowdsourcing and internal social networks, hold the promise of increased flexibility and productivity.” That’s the good news. 

The GDPR is going to make creating a data governance framework a wild ride for many companies, whether they’re in the EU or not. And complying with the EU GDPR requires both pragmatism and courage.

In the next year, AIIM likely won’t have any permanent offices.

Now, before the chattering class in the Twitterverse starts erupting with tweets like “#AIIM is vanishing! Once mighty AIIM a victim of #digitaldisruption #digitaltransformation!”, let me make myself clear…

In To Change Your Strategy, First Change How You Think Mark Bonchek and Barry Libert describe the core elements of an effective change management plan:

Car dealerships spend a lot of time and money managing and filing all the documentation needed to sell, warranty and service vehicles. DocuWare car dealership customers, like Moritz, benefit from digitizing paper and automating processes across dealership departments and locations – all integrated with their Reynolds & Reynolds car dealer software.

According to the New York Times, “At Harvard a few years ago, a professor complained that the most common grade was an A-. He was quickly corrected: The most common grade at Harvard was an A.”  The Times went on to note, “Across 200 colleges and universities, over 40 percent of grades were in the A realm. At both four-year and two-year schools, more students receive A’s than any other grade — a percentage that has grown over the past three decades.”

In The Wild Ride Starts Now – Data Governance Challenges in the New GDPR I wrote about the need to get serious about the forthcoming European General Data Protection Regulation. May 2018 is just around the corner, and many organizations are simply not prepared.

Has your company struggled with order backlog, billing capacity and responsiveness to customer requests?  Mercy Medical Laboratory did, until they implemented DocuWare to automate lab order management.

Graduates of the class of 2017, as Chief Evangelist of AIIM, a major technology association, I come here today with three missions: